We will contact you via email if there are any issues with your order. Please allow an extra 1 – 2 days of processing time for international orders. Orders shipping within the US are typically processed within 48 hours of receipt. Should you receive an item you believe to be damaged, please contact FAST IS YOUR SHIPPING? We encourage you to inspect each package immediately upon receipt. Each piece of our jewelry is handmade and subject to an intensive quality control process before it is sent to you. Once the package is delivered and signed for, we are no longer liable. All orders require signature upon delivery. We insure all packages against theft and accidental damage while in transit. WILL MY ITEMS BE SAFE IN TRANSIT AND DELIVERY? If you have any questions, please visit our Shipping & Returns page, email us at or call us: +1 64. All other orders will be shipped fully insured via DHL. For high value orders over $75,000 shipping internationally, please email to arrange purchase and delivery. No additional fees will be due upon delivery. Applicable duties, taxes and fees will be collected at the time of checkout for your convenience.
The recipient of the shipment is the importer on record in the destination country and is responsible for all import fees. HOW MUCH DOES SHIPPING COST OUTSIDE THE U.S.?Īll international orders will be subject to shipping charges, taxes, customs, duties, and fees based upon the destination country and the item(s) ordered. Saturday delivery is also available at an additional cost. We offer 2 Day Shipping for $25 and Next Day Delivery is $50 and orders placed before 3:00PM PST Monday through Friday will be delivered on the following business day if in stock. Orders cannot be delivered to PO Boxes or APO/FPO addresses. We offer UPS 2 Day Shipping on all Domestic orders for $25 or overnight shipping for a $50 flat fee. If your order is shipping to an incorrect address, please contact right away.
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